Skip to content

Our Impact

Helping Washington, DC residents move from homelessness to housing, stability, and opportunity.

Because of your support, thousands of individuals and families found safety, stability, and hope in 2025. 

2025 Impact Highlights

2,876

clients served in low-barrier shelters

102

clients served in transitional housing

22

clients served in permanent housing

Where we serve

Our shelters, housing programs, and emergency services are located throughout the District to ensure support is accessible where it is needed most.

Hover over the map to see more detailed information.

543

Individuals Served
Ward 1 (Salvation Army)

1,672

Individuals Served
Ward 5 (Emery Hypothermia
Center, Eve's Place)

379

Individuals Served
Ward 8
(Naylor Road Shelter)

21

Individuals Served
Webster House

56

Individuals Served
La Casa Shelter

25

Individuals Served
Park Road Shelter

282

Individuals Served
Emery Low-Barrier
Emergency Shelter

10

Individuals Served
Sherman Avenue
Single Room Occupancy

12

Individuals Served
Anacostia Road Apartments

THE JOURNEY TO STABILITY

Every step forward is possible with support and opportunity

two-men-helping-city
Clients show up for help

People facing homelessness reach out for support and find a safe place to start.

Get Help - Employment Assistance_Blurred
Support moves people forward

Clients gain skills, education, and employment opportunities that open doors to independence.

work-support
Pathways to opportunity

Clients gain skills, education, and employment opportunities that open doors to independence.

family-keys-new-home
Stability makes progress possible

Long-term stability helps clients thrive and build brighter futures for themselves and their families.

Clients show up for help

People facing homelessness reach out for support and find a safe place to start.

Support moves people forward

Clients gain skills, education, and employment opportunities that open doors to independence.

Pathways to opportunity

Clients gain skills, education, and employment opportunities that open doors to independence.

Stability makes progress possible

Long-term stability helps clients thrive and build brighter futures for themselves and their families.

Impact in Action

From Homelessness to Entrepreneurship

“The most important thing I can say is to believe in the program and commit to the process. The structure and guidance helped me grow and rebuild my life with confidence.”

99

Job Readiness Workshops

35

Interview Prep Trainings

19

Workforce Development Referrals

25

Workforce & Job Center Referrals

91

Engaged in Services

35

Repeat Participation

80

Connected to Healthcare & Mental Health Services

35

Clients Moved to Permanent Housing

35

Clients Employed in 2025

×

DC Shelter Hotline test

The Homeless Services Hotline is open every day from 8:00 a.m. - 12:00 a.m.

If you are in need of free, accessible transportation to shelter, or you see someone outside in need of shelter or a welfare check, call the Homeless Services Hotline at (202) 399-7093 or dial 311. If there is an immediate risk to safety, call 911. When calling, please include the time, the address or location of the sighting, and a description of the person’s appearance. 

During hypothermia season (November 1 - March 31), the Homeless Services Hotline is open 24 hours a day and transportation to shelter is available 24 hours a day, 7 days a week.